Working together to combat the nursing crisis: recruiting nursing staff with Albania and Serbia
Leave a CommentGermany is experiencing a blatant nursing crisis - there is hardly any other sector where the shortage of skilled workers is as serious as in nursing. According to estimates, over 100,000 nursing positions are already unfilled today, and there could even be a shortage of around 500,000 nurses by 2034. At the same time, there are many motivated nurses in countries such as Albania and Serbia who often cannot find suitable positions in their own country. So could a bridge be built between the Western Balkans and Germany to help both sides? How can cooperation between a German employment agency and Albanian or Serbian recruiting agencies fill this gap? These questions are the focus of our specialist article.
A joint commitment to nursing care: German and Western Balkan partners recruit nursing staff for Germany with heart and mind.
Win-win situation through international cooperation
In fact, the Shortage of nursing staff in Germany and the Labor force potential in Albania and Serbia to create a real win-win situation. While German clinics and nursing homes are desperately looking for staff, some Western Balkan countries - such as Albania - have something that Germany can only dream of: a surplus of qualified nursing staff. Even the renowned Charité clinics in Berlin have already recruited dozens of nurses in Albania, as they deliberately chose a country that is not suffering from an acute nursing shortage itself.
This concept follows the principle "Triple Win"Everyone involved benefits. The German healthcare facilities can fill urgently needed positions with motivated staff, the skilled workers are given fair job opportunities and new prospects, and the countries of origin benefit from lower unemployment and remittances from migrants. A joint program of the German Federal Employment Agency (ZAV) and the Gesellschaft für Internationale Zusammenarbeit (GIZ) - the Triple Win-project - has been successfully placing nursing staff from selected countries in Germany since 2013. What is important here, only cooperate with countries of origin that have an oversupply of well-trained nursing staffto avoid a brain drain in these countries and to recruit ethically.
Concrete advantages of cooperation
Why should Albanian or Serbian recruiting agencies cooperate with a German recruitment agency? The advantages are obvious:
-
Targeted talent acquisition on site: Local partners know the local job market, speak the candidates' language and enjoy trust in the region. This allows them to approach suitable nursing staff in a much more targeted manner and assess in advance who is a good fit both professionally and personally.
-
Highly qualified specialists: The training of nurses in countries such as Albania, Serbia or North Macedonia is of a high quality - the specialists often complete a three-year bachelor's degree in nursing. German employers value this solid foundation and the high level of professionalism of the applicants.
-
Joint language support: Through the cooperation, organized language courses up to level B2 (according to the Common European Framework of Reference for Languages) are offered even before departure. In this way, both partners ensure that no language barriers impede integration. Established intermediaries organize German courses from A1 to B2 in the home country, including official certificate examinations (e.g. Goethe certificate).
-
Cultural preparation: Nursing is a very human profession - empathy and understanding are crucial. The Western orientation and European background of many Western Balkan countries make it easier to acclimatize culturally in Germany. In addition, intercultural training and preparatory seminars help candidates to adjust to living and working in Germany.
-
Efficiency in the recognition process: The German partners guide the skilled workers through the jungle of bureaucracy. From translating documents and applying for professional recognition to obtaining visas - together, this process is faster and smoother. Thanks to the German government's Western Balkans regulation, skilled workers from Albania, Serbia and other Western Balkan countries now have much easier access to the labor market: up to 50,000 visas can be issued each year specifically for these countries.
-
Sustainable integration and support: The cooperation does not end when the contract is signed. Rather, the nursing staff placed are closely supervised - through mentoring programs in the German hospital, assistance with administrative procedures and regular feedback meetings. This Onboarding ensures that the new employees feel well looked after and remain part of the team in the long term. A recent study of Albanian nursing staff in Germany shows that a supportive working environment with mentors and further training significantly promotes integration. The respondents felt recognized, respected and saw good career opportunities.
The joint process: step by step to success
How does such transnational recruitment actually work? The cooperation between the German GmbH and the partner agencies in Albania and Serbia covers the entire chain from the first meeting to the successful start of work:
-
Identification of suitable candidates: The recruiting professionals on site approach potential applicants in a targeted manner - such as young nurses from Tirana or experienced intensive care nurses from Belgrade. An initial picture of qualifications, experience and motivation is gained in personal interviews or via video call. This is where the partner agency's local network pays off.
-
Language course programs up to B2: German language skills are essential - at least B2 level is required for professional recognition in the nursing professions. The partners therefore coordinate intensive language courses at an early stage. Candidates often learn German for 6-12 months, whether in evening classes, full-time courses or with tutorials. The success rate and stamina increase if the future employers and mediators accompany the learning progress and keep motivating them.
-
Cultural preparation: In addition to the language, understanding the new culture is important. In workshops, the prospective nursing staff learn all about German work culture, patient rights, manners and everyday life - from the punctuality principle to team communication in the nursing home. At the same time, any expectations are adjusted: What is the shift system like? What are the differences in care documentation? Addressing such issues openly creates realistic expectations and allays fears.
-
Support in the recognition process: As these are regulated professions, the qualification acquired abroad must be officially recognized. This formal process can be complex - but this is where the expertise of the German partner comes into play. They help to compile the necessary documents, coordinate adaptation courses or specialist examinations if necessary and are in close contact with the recognition authorities. This ensures that the specialists are allowed to work as equivalent nursing professionals as quickly as possible.
-
Coordination with employers in Germany: Matching with German clinics, nursing homes or outpatient services runs in parallel. The German intermediaries present profiles of the selected candidates to the employers - often supported by digital interviews or even by organizing trial working days on site. Both sides - employers and applicants - can thus check whether everything fits professionally and personally before an employment contract is signed. This transparency creates trust and commitment.
Overcoming challenges together
Of course, such a project is Not a sure-fire success. Typical challenges in the recruitment of nursing staff from abroad should be openly identified:
-
Language barriers and specialist communication: Despite passing the language test, some new arrivals feel insecure, for example on the telephone or when filling out care documentation. Medical terminology and abbreviations are tricky even for native speakers - they need help on the job. Many Albanian nursing staff report that specialist terminology and written documentation are particularly difficult at first.
-
Bureaucracy and waiting times: It often takes many months from visa to recognition. This waiting time can be grueling - both for the candidates and for the waiting employers in Germany. Patience and good project management are required to keep track of all deadlines and applications. Improvements are in the works politically (keyword Accelerated skilled worker procedure), but until then close support from the intermediaries helps to ensure that no time is lost.
-
Emotional stress and homesickness: Going abroad is a big leap for nursing staff. A new country, a foreign language, the first time away from family and friends - it can be tough. Without a stable social network, there is a risk of homesickness and frustration. This makes it all the more important to prepare the candidates emotionally: What to do when homesick? How do you make contacts in Germany quickly? Some programs arrange contacts with compatriots in the target region before departure or organize sponsorships so that no one is left alone.
-
Different care cultures: Even though Europe is growing together, there are still differences in the care systems. Work processes, hierarchies and the role of the nurse can be defined differently. Misunderstandings can arise if, for example, a nurse from Serbia is used to implementing doctors' orders uncritically, whereas in Germany they are expected to act independently - or vice versa. Such cultural differences must be bridged through training and open dialog.
-
Return or emigration tendencies: Not every placement is permanent. Some skilled workers return home after a few years or move on to a third country, for example because relatives live there or the pay is even better. This risk always exists, but experience has shown that it decreases if integration is really successful, the new colleagues feel valued and perhaps also have the opportunity to bring their families with them.
Solution approaches: How to make the partnership work
So how can you overcome these stumbling blocks and make the collaboration a success? Some Best Practices have crystallized:
-
Comprehensive information & expectation management: From the outset, all partners - from the candidate to the local agency to the German employer - should clearly communicate what is in store for them. Realistic timetables, transparent conditions and open communication about challenges create trust. Experience shows: The better a nurse knows what to expect in Germany before they leave, the smoother the acclimatization process will be.
-
Quality before quantity: It's not about placing as many people as possible as quickly as possible, but about right People. Motivation and aptitude are just as important as references. In selection interviews - preferably in person on site by a well-coordinated team from the German and local side - you should pay attention to soft factors: Does the person fit into the German team? Do they have the resilience and empathy for everyday care work? It is better to select fewer candidates, but to support them intensively, than to provide quantity without quality.
-
Intensive preparation & qualification: The importance of language courses and specialist qualifications cannot be overestimated. Some placement projects also provide the nursing staff with further specialist training in their home country - for example in a course lasting several days on German nursing standards. This makes the candidates feel more confident professionally. At the same time, employers in Germany should be prepared: Integration workshops help local teams to better understand cultural differences and warmly welcome new colleagues.
-
Mentoring and long-term support: Once the nursing staff have arrived, they must not be left alone. Mentoring programs, regular interim evaluations and simply listening to the concerns of new employees pay off. Managers in the care sector play a key role: they create an inclusive working environment and actively promote integration. An appreciative environment in which questions can be asked and mistakes are seen as a learning opportunity binds specialists to the company in the long term.
-
Establish networks: It is motivating for the Albanian and Serbian partners to see that they are part of a larger network. Exchanges with other recruiting agencies in the region, which may have similar collaborations with Germany, can help to share experiences. Why not organize best practice meetings to celebrate success stories and learn from difficulties? Together, the wheel can turn faster than if everyone works on their own.
Outlook: Shaping the future together
This German-Western Balkan cooperation in the care sector is more than just business. It is An investment in people and in the future. Every nurse from Tirana or every carer from Novi Sad who finds their way to Germany represents a story of courage and change - and the opportunity to build bridges between our countries.
For Albanian and Serbian recruiting agencies, the partnership with Germany offers not only economic benefits, but also an image boost: it shows that you can operate successfully internationally and at the same time contribute to solving a social problem. German institutions, in turn, get to know and appreciate new cultures through the collaboration and gain loyal, grateful employees who are often very enthusiastic about their work.
In the end, the motto is: Hand in hand for care. When everyone pulls together - the scouts on site, the trainers in the language courses, the administrators in the offices and the colleagues on the ward - then bureaucracy and distance suddenly become a joint project. A project that changes lives: for the patients in Germany, who receive loving care. For the nursing staff, who can realize their dream. And for the recruiting professionals in Albania and Serbia, who can be proud to be part of these success stories.
The task may be big, but the message to potential partners in the Western Balkans is clear: Have the courage, let's break new ground together! The first chapters of this collaboration have already been written - with commitment, passion and a clear vision, we can add many more success stories.